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Sales and Service with superb support.

On our home market of Germany, you will also receive support direct from the market leader on your premises. This is because all of our sales and service activities in Germany are provided by our three regional offices. Thanks to their location, they have access to all of WashTec’s products, technical service and other services.

This means we are closer to your regional market, enabling us to offer you maximum support for your business.

Your advantages at a glance:

Even better consulting thanks to direct proximity to the market<//span>
Increased customer focus through greater responsibility in local offices<//span>
Optimisation of order handling<//span>
Faster response times.
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Buying WashTec products, service, installation or customer service?

Your regional office will be happy to help.

Maybe you want to know which office is responsible for providing you with support, or are you looking for a personal contact in your region?

Use the search function: You will find all contact data here.

For even more exacting customers – Key Account Management from WashTec

Major customers need particularly intensive cooperation. Our Key Account Management facility therefore offers you comprehensive support with a personal contact.

To suit your needs - WashTec Service

Perfection starts with technology and is completed by service. The special quality provided by WashTec is therefore reflected not only in its extraordinary products but also in its superb services.
We know that the profitability of your car washing business also depends on the quality of our service. This is why we provide comprehensive support, according to your wishes, your requirements or your needs. We have consistently aligned our services to this.

This is how we ensure your profitability through investment security and availability:

To suit your needs - the WashTec maintenance contracts:
We offer you maintenance contracts that are matched to your individual washing business. Choose the service contract with the best price to suit your needs, depending on the age, washing volume and equipment of your car wash.
Always accessible - the WashTec Service Hotline:
For us, service quality means being present all the time. Our Order Acceptance department is therefore open 24 hours a day, 7 days a week.
Close to you - the WashTec Service Team
In an emergency, service needs to move fast. Our 250 service engineers throughout Germany can be with you in the shortest possible time thanks to a computer-controlled route optimisation.
Available quickly - the WashTec Spare Parts Service
To make sure that little problems can be repaired immediately, our service engineers always carry the most important spare parts with them. If necessary, we can deliver other urgently needed spare parts over night.
Tested and confirmed - the WashTec service quality:
The high standard of WashTec quality has also been officially confirmed. We are therefore also certified under EN ISO 9001, 14001 and SCC.
Our service promise:
You say what you need, and we sort it out - quickly, without complications. In this way, you can be sure that you can operate your washing business to maximum efficiency.

Do you think a service is missing? Do you have any ideas or suggestions for improvements? Let us know - we look forward to it! Because this is the only way that we can match our range of services consistently and fully to your needs and requirements.

We look forward to your contact.

Optimisation through central processing

We have also realigned our structure at our head office. A new order centre combines order querying, project management and production planning. As a result, processes and service are faster and more efficient. Here’s an example: optimised spare parts supply, with increased machine availability.